Support Service Rep
Location: Lebanon, NH
Job Type: contract
Company: IDR
Category: End User Support / Helpdesk
Job Description Apply Now
IDR is seeking a Support Service Rep to join one of our top clients for an opportunity in Lebanon, NH. This role involves supporting healthcare billing operations within a fast-paced administrative environment, focusing on mail handling, claims processing, and data management. The company operates within the healthcare industry, emphasizing process efficiency and accuracy.
Position Overview for the Support Service Rep:
- Breaks down mail and rotates through mail handling responsibilities
- Receives claims from multiple sources and manages online files in lockbox
- Handles work cues and responds to various requests related to hospital billing and professional fees
- Requires previous office administrative experience and reliability in a fast-paced setting
- Utilizes computer skills including MS Word, Excel, and Outlook
Requirements for the Support Service Rep:
- Previous office admin experience preferred
- Strong interpersonal, verbal, and written communication skills
- Ability to work efficiently in a fast-paced environment
- Knowledge of healthcare terminology
- Data entry and 10-key by touch skills
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Onsite All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.