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Salesforce Administrator

Location: Nashville, TN

Job Type: contract

Company: IDR

Category: End User Support / Helpdesk

Job Description Apply Now

IDR is seeking a Salesforce Administrator to join one of our top clients for an opportunity local to Nashville, TN. This role involves supporting and maintaining a Salesforce-based application used by the City of Nashville, focusing on day-to-day application administration, troubleshooting, and system optimization. The organization operates within the public service sector, emphasizing collaboration and technical support to enhance city services.

Position Overview for the Salesforce Administrator:

• Manage daily enterprise application functionality, including user accounts, system configuration, and feature management for supported systems.
• Troubleshoot and resolve application issues, ensuring system stability and optimal performance.
• Support data management tasks such as data backups, purging, and report distribution.
• Assist with testing new features, developing test plans, and troubleshooting functionality.
• Collaborate closely with internal teams to support project implementations and system improvements.

Requirements for the Salesforce Administrator:

• 2-4 years of basic troubleshooting experience.
• 1–3 years of application support or system admin experience.
• Experience troubleshooting software issues.
• Experience working directly with users to resolve problems and answer questions.
• Ability to manage user accounts, access, and permissions effectively.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now