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Customer Engagement Marketing Lead

Location: Coppell, TX

Job Type: contract

Company: IDR

Category: Marketing

Job Description Apply Now

IDR is seeking a Customer Engagement Marketing Lead to join one of our top clients for a remote opportunity. This role involves leading customer engagement initiatives for a prominent entertainment and dining company, focusing on loyalty program growth and retention through sophisticated lifecycle campaigns. The position requires a technically skilled individual capable of managing multi-channel marketing efforts independently.

Position Overview for the Customer Engagement Marketing Lead:
The Lead, CRM & Loyalty Marketing is responsible for driving customer engagement, retention, and personalization strategies through CRM and loyalty marketing initiatives. This role leads lifecycle marketing efforts, oversees cross-functional projects, and helps optimize customer communications across multiple channels. The position requires experience with CRM platforms and marketing technology tools, along with a strong understanding of loyalty programs, customer segmentation, and personalized engagement strategies.
 

Requirements for the Customer Engagement Marketing Lead:

• 4+ years of experience with CRM and Lifecycle marketing
• 2+ years of experience in marketing loyalty programs
• 2+ years of experience with Marketing Technology
• Experience Project Management - managing multiple projects and working cross-functionally with

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now